Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1-3 business days. Most orders are expected to arrive within approximately 7-15 business days, depending on the product and destination.
Will I receive tracking information?
Yes. Tracking information will be provided when available after your order has been processed and shipped.
Can I return an item?
Yes. Eligible items can be returned within 30 days of delivery. Please review our Refund Policy for full details and conditions.
Can I change or cancel my order?
If you need to change or cancel your order, contact as us soon as possible. We'll do our best to help before the order is processed or fulfilled.
What if I entered the wrong shipping address?
Contact us as soon as possible. Orders may not be able to be changed once they have been processed or shipped.
How can I contact Hathlee Co.?
You can use our Contact page or email us at hathleeco@gmail.com